Privacy Policy – Conversa

Last updated: December 8, 2025

This Privacy Policy describes how we collect, use, store, and protect personal data when you interact with our messaging platform (“the Service”), which integrates with WhatsApp Business API / WhatsApp Cloud API provided by Meta.

1. Information We Collect

1.1 User-Provided Information

• WhatsApp phone numbers
• Messages sent to or received through the Service
• Contact names or labels configured by the business
• Any information voluntarily provided by the user while interacting with the Service

1.2 Technical Information

• IP address and device information
• Webhook delivery logs
• Platform usage information

1.3 Business Account Information

• Business name
• Business email
• Integration tokens or configuration details

2. How We Use the Information

• Deliver and receive WhatsApp messages
• Provide automated replies, chatbot workflows, notifications, and support
• Improve service reliability and performance
• Comply with legal and platform requirements

We do not sell or share your personal data with third parties for marketing purposes.

3. Data Sharing

We may share information only with:

• Meta Platforms, as required for WhatsApp communication
• Service providers who support hosting, delivery, or monitoring
• Authorities when required by law

4. Data Retention

Data is retained only as long as necessary to operate the Service or comply with legal obligations.

5. Data Security

We implement encryption, secure credential storage, access control, and monitoring. However, no system is fully secure.

6. User Rights

You may request access, correction, deletion, or withdrawal of consent. Contact: contact@angall.com

7. Changes

We may update this policy; updates will appear on this page.

8. Contact

Angall Corporation – contact@angall.com